Got a very quick response with the correct resolution and some courtesy follow up emails. Thanks for doing a great job.
George, United Kingdom
Clear and understandable for us and seeing a working [batch] of an invoice during the session left us confident we can replicate on our own!
Kris, United Kingdom
Fast turn around and good phone consult on use of implemented tool.
Smoothly answered all questions and concerns.
Great to work with....With help from the developers[, they] were able to help us get an issue resolved...thank you!!
Stephen, United Kingdom
Very helpful, and knowledgeable
The issue was solved in 7 minutes. Excellent support.
Edward, United Kingdom
All worked exactly as specified first time and very smoothly. Kept up to date at all stages.
We would definitely recommend them to anyone and look forward to continuing to work with them!
We have used Mobius Works for several custom reports and they do a fantastic job. On time, on budget, great people to work with! They really know their stuff.
The Mobius team members have been prompt, responsive, and thorough with their communications and most important - completed the project on time. I would absolutely recommend Mobius Works to any business looking for a firm that is professional, timely, and focused on quality.
Took the time to get it right!
Problem was solved quickly!
Really impress [sic] by knowledge and accessibility and schedule...really professional.
Work done correctly and on time.
I have to say, I have been in IT Services for 15 years now, and honestly, [ConnectWise and Mobius Works] have the best support experience I never had. Thanks!!
Mobius knew EXACTLY why I was having the problem. Once I followed the directions, it worked perfectly!!! Thanks
Mobius staff are great to work with: prompt and efficient. Quick to resolve the issue and always professional!
Mobius jumped on this ticket like it was on fire and told me about [an option] that has saved me endless hours of [work]. Thank you!
Tim, North Carolina
Quick response and resolution - thank you!
Excellent support from 1st contact...through the developers and everybody involved... Thank you all for your efforts and time on this... The development team worked to resolve and were very professional in every email and worked diligently to reproduce the errors in house. It looks as though it was 100% on my side...[but] thank you for your excellent support...[and] for all your help.
Superb communication and query resolving skills
My experience was great because I received a prompt response.
Helped resolve issue quickly.
Just playing with this [QuickBooks Online integration] a tiny bit makes me happy. This looks like one of the easiest & best CW integrations I have played with to date. Please pass on my thanks to your team!
Got an answer within hours.
Mobius got it right the first time. Very awesome. I will definitely use them again and would recommend them to anybody.
We are pleased with both the product improvements and your team’s ability to provide great support...To receive this type of customer service and responsiveness is a refreshing change in the world of IT. I am definitely a raving fan! Keep up the good work!
Super fast response and explanation of problem and solution.
As always, team Mobius delivers! Project completed very quickly and thoroughly! Well done!
[Mobius Works] did a fantastic job working with us as we ran into some issues with incorrect login information. [They were] patient and went through everything we needed to complete installation once we had correct credentials.
Quick response to question, not customers yet so this was a good first impression!
David, United Kingdom
[Mobius] is always friendly, professional, and sets expectations well.
Accurate and timely
Gregg, New Jersey
Provided info what i asked for...thanks!! For your help!!
Answers and explanations were very straightforward.
Very friendly and fast as always!
The quality of the conversation and knowledge of the CW product was very helpful.